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Armando Rosado, who has been working as a HeartShare Direct Support Professional for over five years, developed a strong bond with John, residing at HeartShare’s Clinton Residence. “We always went for a morning walk to buy the newspaper and then watched the football game together. It was our Sunday tradition,” noted Armando. With this trust between them, as well as HeartShare’s strong training program for its frontline workers, Armando was prepared to take action at a critical moment that saved John’s life. One evening while John was eating dinner, he suddenly got up from the table in a panic. When Armando realized that John was choking, he responded quickly with CPR, which he learned during a HeartShare training. “John hugged me and thanked me over and over again. I never thought I would ever have to use CPR, but I’m happy I knew it. If it weren’t for the training, John might not be here today. I want to thank HeartShare for teaching me how to help him.” Armando was nominated as a HeartShare Everyday Hero, an employee recognition program for outstanding frontline workers who uplift and enhance quality of life for people with intellectual and developmental disabilities. For those starting out in the field, Armando advises, “Work hard and be patient every day. It will be well worth it. I remember when I first saw John complete a task by himself. It’s infinitely rewarding.”
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