Privacy Policy

HeartShare Statement of Privacy

HeartShare Human Services of New York is committed to protecting your privacy. This Statement of Privacy applies to HeartShare’s Web site and governs data collection and usage at all HeartShare sites and services; it does not apply to other online or offline sites, products or services. Please read the HeartShare Statement of Privacy. HeartShare is a general audience Web site, intended for users of all ages. Personal information of all users is collected, used and disclosed as described in this Statement of Privacy.

Collection of your Personal Information

As an E-commerce Web site, HeartShare collects personal information, such as your e-mail address, name, home or work address or telephone number. Information collected by HeartShare is used solely for the purpose of billing and shipping your online purchases. HeartShare does not collect any information about your computer hardware and software.

HeartShare encourages you to review the privacy statements of Web sites you choose to link to from HeartShare so that you can understand how those Web sites collect, use and share your information. We are not responsible for the privacy statements or other content on Web sites outside of the HeartShare Web site.

Use of your Personal Information

HeartShare and do not collect personally identifiable information from you unless you provide it to us voluntarily and knowingly. If you make a donation, register for an event or register for our newsletter, for example, we may collect your name, mailing address, telephone number, email address, and credit card information. If you provide personal information, we may enter that information into our constituent database and contact you in order to:

  • Complete voluntary surveys seeking feedback for quality and service improvement purposes
  • Supply you with information, including HeartShare news, events and services
  • Request voluntary time or monetary contributions to HeartShare

HeartShare does not sell, rent or lease its customer lists to third parties. HeartShare may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your personal information (e-mail, name, address, telephone number) is not transferred to the third party.

We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, processing transactions, or performing statistical analysis of our services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of your information and are prohibited from using that information for any other purpose.

HeartShare does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

HeartShare may access and/or disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on HeartShare or the site; (b) protect and defend the rights or property of HeartShare, including its Web site; or (c) act under exigent circumstances to protect the personal safety of users of HeartShare or the public.

Personal information collected on this site may be stored and processed in the United States or any other country in which HeartShare or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country. HeartShare abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.

HeartShare uses high-grade encryption and security protocols (Secure Socket Layer-SSL) when processing financial transactions. This method is the industry standard security protocol, which makes it difficult for anyone to intercept the information you send us. Inside HeartShare, data is stored on password-protected servers. Our staff is educated about the importance of safeguarding your information. However, such precautions do not guarantee that our web site is invulnerable to all security breaks. HeartShare makes no warranty, guarantee or representation that the use of our web site is protected from viruses, security threats or other vulnerabilities and that your information will always be secure.

Control your Personal Information

HeartShare offers its customers choices for the collection, use and sharing of personal information. You may go notify us of your preferences by emailing Please be sure to provide complete account information so we can identify you in our records.

You may also stop the delivery of future promotional e-mail from HeartShare by responding directly to any email you receive with a request to remove you from the mailing list.

Control your Transactions

Any person who makes a purchase or donation through the HeartShare website and would like to reverse the transaction has the right to do so. HeartShare will work with you to refund your purchase or donation. You may go notify us of your preferences by emailing

Security of your Personal Information

HeartShare is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access that are located in controlled facilities. When we transmit highly confidential information (such as a credit card number) over the Internet, we use a secure payment gateway so your information is protected.

Changes to this Statement

HeartShare will occasionally update this Statement of Privacy to reflect company and customer feedback. If there are material changes to this Statement or in how HeartShare will use your personal information, HeartShare will prominently post such changes prior to implementing the change. HeartShare encourages you to periodically review this Statement to be informed of how HeartShare is protecting your information.

Contact Us

This Privacy Statement applies only to our online practices and does not encompass other areas of the organization. By accessing or using the web site, you agree to be bound by all terms and conditions of the HeartShare Privacy Statement as posted at the time of your access or use. If you have any questions about our policies or compliance, you may send an email to or write to:

HeartShare Human Services of New York

Corporate Compliance Department

12 MetroTech Center, 29th Floor

Brooklyn, NY 11201