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HeartShare Human Services Achieves Two Decades of Rigorous COA Re-Accreditation

August 11, 2015

In The Media

HeartShare Human Services has been reaccredited for the 20th consecutive year by the independent and international Council on Accreditation (COA) for providing outstanding and quality services for children, adults and families in need throughout the state. This accreditation reflects HeartShare’s long history of excellence and accordance with the highest levels of quality standards, as well as the agency’s sound policies and organizational infrastructure.

“HeartShare is thrilled to receive accreditation from a premier human services accrediting body like COA,” said HeartShare President and CEO William Guarinello. “Team members from across the agency work together to develop and apply unparalleled approaches and strategies that continually improve the care we provide to our children, adults and families served.”

The Council on Accreditation (COA) is an international, independent, nonprofit human service accrediting organization. Founded in 1977, its mission is to partner with human service organizations worldwide to improve service delivery outcomes by developing, applying, and promoting accreditation standards.

“HeartShare collects data to develop and offer programmatic solutions to improve quality of life for our children, adults and families,” noted Stan Capela, HeartShare Vice President for Quality Management and Corporate Compliance Officer.

Accreditation offers a unique distinction and attests that an agency has met the highest level of services to all stakeholders, including clients, staff and board of directors, donors, funders and regulators. HeartShare is proud that nearly 90% of all revenue goes directly to its programs and services. HeartShare also is a BBB Accredited Charity.